Measures to Protect Consumer Interest
General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers.
Publish Date
Charging for Calling line identification presentation (CLIP) facility related
Publish Date
Charging for Calling line identification presentation (CLIP) facility related
Publish Date
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S. NoSubjectPublish DateDownload/Details
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31Consumers’ Handbook on Telecommunications-2015 (Punjabi-Version)
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32Online Telecom Consumer Complaints Monitoring System
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33General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers.
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34Charging for Calling line identification presentation (CLIP) facility related
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35Consumer Outreach Programme - Presentation
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36Transparency in the Tariff offers and in Disclosure to consumers
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37Consumers’ Handbook on Telecommunications-2015 (Assamese Version)
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38Provision of value added service without explicit consent
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39Consumers’ Handbook on Telecommunications-2015 (Gujarati Version)
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40Mobile Number Portability Consumer Guide
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41Public notice titled "Beware of Fraud in the name of TRAI"
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42Termination of Service within 7 days.
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43Provision of value added service without explicit consent
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44Charging for Calling line identification presentation (CLIP) facility related
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45To provide hard copy of telephone bills to the consumers-reg
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46Deactivation of Value Added Services (VAS) through 155223
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47Charging for Calling line identification presentation (CLIP) facility related